privacy policy

Last Updated: June 27, 2025

Introduction

At Denua.co.uk ("we," "us," or "our"), we are committed to protecting your privacy and being transparent about how we handle your personal information. This Privacy Policy explains our data practices when you use our website and services.

Information We Collect

Contact Form Data

When you complete our optional business inquiry form, we may collect:

  • • Full name
  • • Email address
  • • Service requirements
  • • Problem description
  • • Budget information
  • • Licensing restrictions
  • • Additional comments and business requirements

How We Use Your Information

For Non-Clients

If you do not proceed with our services, we implement the following data handling practices:

  • Personal identifiers are deleted: We do not retain your name, email address, company name, or any other personally identifiable information
  • Business insights are retained: We keep only anonymized problem statements and relevant business context (such as licensing restrictions and budget ranges) from your additional comments
  • Data anonymization: All company-specific information, team names, and personal identifiers are completely stripped from retained data

Purpose of Retained Anonymous Data

The anonymized business problem data is used exclusively to:

  • • Identify common business challenges and trends
  • • Develop strategic solutions that benefit the business community
  • • Create relevant marketing materials and case studies
  • • Improve our service offerings

For Clients

If you proceed with our services, we will retain and process your personal information as necessary to deliver our services and maintain our business relationship.

Data Sharing and Third Parties

We are committed to protecting your data:

  • No data sales: We do not and will not sell your personal information to third parties
  • No external data sharing: We do not pass your data to external organizations
  • Internal AI processing: We may use anonymized data within internal AI models for business analysis, but this data never leaves our organization
  • No marketing lists: Submitting a quote request does not add you to any marketing communications

Cookies and Tracking

We respect your browsing privacy:

  • No tracking cookies: We do not use cookies to track your usage on our website
  • No behavioral monitoring: We do not monitor or record your browsing behaviour

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

Under UK data protection law, you have the right to:

  • • Access your personal data
  • • Correct inaccurate personal data
  • • Request deletion of your personal data
  • • Object to processing of your personal data
  • • Request restriction of processing
  • • Data portability

Data Retention

  • Personal information: Deleted immediately if you do not proceed with our services
  • Anonymized business insights: Retained indefinitely for business intelligence purposes
  • Client data: Retained as necessary for service delivery and legal compliance

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Denua.co.uk
Email: legal@denua.co.uk

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

This Privacy Policy is designed to comply with UK GDPR and Data Protection Act 2018 requirements.